ONE-STOP SMART COMMUNICATION SOLUTION!

NEO IPT Provides the Best and Reliable IP TelePhone and Call Center Service.

One-Stop Smart Communication Solution for IP Telephony & Call Center Solution

We Offer Anytime Refund Policy!

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Our Clients

We have experienced team members who are always trying to ensure that customers can receive uninterrupted service. Therefore, we are working all the time to ensure the quality of service to all customers.

Cloud IP Telephone

Access your IP-PBX server from anywhere in Bangladesh through any number of agents/users using 1 number! No IP-PBX hardware purchase or real/public IP required.

VPS PBX Call Center

Customer and Agent conversation record facility, each agent's separate log record, CDR report, voicemail facility, reduce the cost of company conversation by up to 60%. No need to buy separate IP-PBX hardware.

E-commerce Call Center

Each agent's different performance can be seen. Recrute the least number of call center agents and get the most out of the output! There is no hardware cost. With IVR facility!

Voice broadcast

Voice broadcasting is a very popular method of promoting a company. Promote your favorite message for only 80P/Min. Again to the customer of your choice.

Benefits of an IP Telephone System!

Interactive Voice Response (IVR)
Virtual Representation.
Inbound and Outbound Group.
Custom Call Routing Permission.
Multiple call Processing.
Call Transfer & Forwarding.
Call Monitoring.
Call Conference & Meeting Room.
Video Conferencing.
Monthly CDR Report and Recording.

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Premium Customer Support

24/7 Hours Customer Support over the phone, Remote support, mail, and messaging support. Disaster recovery support. Our team is ready for your service.

Full Customized Solution

If you are thinking of a fully customized solution, We can deploy the logical solution as per customer requirements. You do not need any IP-PBX Hardware, any Server and any IT Person to control the solution.

Cloud Based solution

Full Online Based solution for your organization which is accessible from anywhere in Bangladesh. suitable for any IP PBX and call center solution.

Best Call Tariff

Our service is the best market rates. Minimum 40 paise per bundle, 1-second pulse and a maximum of 45 paisa per minute 10 seconds pulse.

Data Privacy and Security

We have our own data center. Therefore, there is no chance of customer information being stolen. We never access any data without any user request.

Package Customization Facilities

Each of our packages can be customized according to customer demand. So, customers get the best IP telephony facility in the market without any hidden cost.

Service Uptime Gurantee

We offer 99% up time guarantee on the service. However, BDIX and optical fiber connections are sometimes down for service.

Service Refund Policy

We are using our own data center, so you get the convenience of service customization at any time. We ensure the highest quality service at the lowest cost to the customer.

Customers will get 7 days time for service refund.
We have service migration facility from any package at any time.
You can get our service migration facility from any package at any time with every connection to the web portal for viewing CDR (Call Detailed Record).
Video conferencing is completely free with VPS service.
You can ensure customer service through multiple agents from any part of Bangladesh using only 1 phone number.

IP Telephone Features

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IPPBX Facilities

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Advantages of call center

Package Details

FAQ (Frequently Asked Questions)

According to the business needs to improve the quality of customer service is to customize a lot of things. Likewise, call centers or IP teliphoniteo are a lot of things you need to customize. So here are trying to answer some questions and your potential.

Why use an IP telephone number?

IP using a single telephone number for multiple staff / agents through multiple customer can talk to. Multiple phone numbers are not required to promote a company.

What is IVR? How does it work?

IVR is Interactive Voice Response. This means that when a caller makes a call, the system automatically receives that number. Then you will hear a voice clip saying "Welcome to such and such a company. Press 1 to know our services, press 2 if there is any complaint, press 3 to know the rules of becoming a new customer, press zero to talk to the agent directly." Then when the caller presses 1 or 3, you can listen to the pre-recorded audio clip. If you press 2, the call will be transferred to the receiving team. Pressing zero will go to Customer Care / Reception. In other words, one or two staff are doing the work of the server. This method is IVR.

What are user extensions and concurrent call channels?

How many staff will use an IP number, the capacity extension of the user. That is, the number is first configured on the server. The extension is then assigned according to the customer's demand. The call channel is the capacity to talk to a number of subscribers at once with a single phone number. One number can take as many channels as the customer chooses.

What is the maximum number of people you can talk to with a number?

How many staff will use an IP number, the capacity extension of the user. That is, the number is first configured on the server. The extension is then assigned according to the customer's demand. The call channel is the capacity to talk to a number of subscribers at once with a single phone number. One number can take as many channels as the customer chooses.

How do I connect?

To get an IP telephone connection, you need to email us a copy of your national identity card, photo and trade license. Click on the "Connection Method" menu above for details.

I want to use it through mobile app. How to take?

We do not provide any support on any wireless device or network. Because, sometimes problems are created in these cases. You can use it if you want. For this, we will help with appropriate video tutorials. But no complaint will be accepted.

What is your Call Tariff?

We have many packages. Depending on the package to our maximum and minimum call charge 40 paise to 45 paise.

If you buy the number, will anyone else be able to use this number?

When you buy the number, you are carrying your own information and national identity card. However, if the connection is not used for 90 days, it will be temporarily terminated and if it is not used for 180 days, it will be permanently closed. So you need to make a few minutes of outgoing calls to any mobile operator every month to keep the connection running.